Privacy Policy

This policy is effective as of March 6, 2020.

Your privacy is very important to us. This privacy policy is designed to help you understand how we collect and use the personal information you decide to share and inform you of your choices.

If you have any questions or concerns regarding this statement, please contact us at support@nekoaudio.com.

Information We Collect and How it is Used

• Transaction information We collect information about each transaction including the transaction amount, a description of the goods being purchased, and your method of payment. This information may be provided to other companies as necessary for fulfilling your order.
• User communications When you send email or other communication to us, we may retain those communications for the purpose of processing your orders, respond to your requests or inquiries, and to improve our services.
• Newsletter subscription Our newsletter is managed by a third-party service. By subscribing to our newsletter, you authorize your information to be stored and managed by that service in compliance with all applicable laws and regulations. This information will only be used for the newsletter.
• Log information When browsing our web site any information sent by your web browser will be automatically recorded by our server. These logs may include information such as your web request, Internet Protocol address, and the date and time of your web request.
• Cookies When browsing our web site we send one or more cookies to your computer that uniquely identifies your browser. We use cookies to keep track of your shopping cart contents.
• PayPal & Square Placing an order may be handled through PayPal or Square and their respective privacy policies applies.

In addition, the information we collect may be used for auditing, research, and analysis purposes to maintain, protect, or improve our service.

Security

Neko Audio takes reasonable and appropriate precautions to protect and secure your information. Information provided when placing an order is encrypted and securely transmitted using HTTPS.

Please note that email is not recognized as a secure form of communication and we cannot guarantee the privacy of any information transmitted by email.

Accessing and Updating Your Information

You may request access to your personal information at any time by contacting us directly at support@nekoaudio.com. We will correct any data that is inaccurate or delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be impractical.

Changes to this Policy

This privacy policy may change from time to time and each version of the policy is identified at top by its effective date. We will not reduce your rights under this policy without your explicit consent.